Returns & Exchanges
At Tapper's Jewelry, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your selection, we offer a 30-day return policy for most jewelry items and a 10-day return policy for timepieces in their original, unworn condition.
Initiate Your Return
Contact our client services team or visit our online returns portal to request a Return Authorization Number (RAN) and receive a pre-paid shipping label.
Pack Securely
Place your item in its original presentation box with all certificates, warranties, and instruction manuals included, then secure it inside a sturdy shipping carton.
Ship Your Item
Affix the provided shipping label to your package and drop it off at any authorized shipping carrier location, ensuring you obtain a receipt for tracking purposes.
Inspection and Refund
Once our quality control team verifies the item's condition, your refund will be processed to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing